Security & Compliance
At Voxvk, security is foundational to everything we build. We implement industry-leading security practices to protect your data and maintain your trust.
Encryption at Rest & In Transit
All data is encrypted using AES-256 encryption at rest and TLS 1.3 for data in transit.
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure with SOC 2 Type II certified providers.
Access Controls
Role-based access control (RBAC) and multi-factor authentication (MFA) for all accounts.
Regular Audits
Continuous security monitoring, vulnerability assessments, and penetration testing.
Incident Response
24/7 security monitoring with documented incident response procedures.
Data Residency
Data processing in compliance with regional data protection requirements.
Data Protection
Voxvk employs multiple layers of protection to safeguard your data:
- Encryption: All data is encrypted using AES-256 encryption at rest. Data in transit is protected using TLS 1.3 with forward secrecy.
- Key Management: Encryption keys are managed using industry-standard key management services with regular rotation.
- Backup & Recovery: Automated daily backups with point-in-time recovery capabilities. Backups are encrypted and stored in geographically distributed locations.
- Data Isolation: Customer data is logically isolated using secure multi-tenant architecture.
Infrastructure Security
Our infrastructure is built on enterprise-grade cloud platforms:
- Cloud Providers: We use SOC 2 Type II, ISO 27001, and GDPR compliant cloud infrastructure providers.
- Network Security: Virtual private clouds (VPCs), firewalls, intrusion detection systems, and DDoS protection.
- Redundancy: Multi-region deployment for high availability and disaster recovery.
- Monitoring: 24/7 infrastructure monitoring with automated alerting and incident response.
Application Security
Security is integrated throughout our development lifecycle:
- Secure Development: Security-focused code reviews, static analysis, and dependency scanning.
- Authentication: Secure authentication with support for multi-factor authentication (MFA) and OAuth 2.0.
- Authorization: Role-based access control (RBAC) with principle of least privilege.
- API Security: Rate limiting, input validation, and protection against OWASP Top 10 vulnerabilities.
- Vulnerability Management: Regular penetration testing and vulnerability assessments.
Compliance
Voxvk is committed to meeting regulatory requirements across multiple jurisdictions:
GDPR
General Data Protection Regulation (EU)
CCPA
California Consumer Privacy Act
SOC 2
Service Organization Control 2 (via infrastructure providers)
LGPD
Lei Geral de Proteção de Dados (Brazil)
Data Processing Agreement
For enterprise customers and organizations that require a Data Processing Agreement (DPA), we provide comprehensive agreements that cover:
- Details of data processing activities
- Technical and organizational security measures
- Sub-processor management and notifications
- Data subject rights procedures
- International data transfer mechanisms (Standard Contractual Clauses)
To request a DPA, please contact us at legal@voxvk.com.
Responsible Disclosure
We value the security research community and encourage responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to us at:
Security Contact
Email: security@voxvk.com
We commit to acknowledging receipt within 24 hours and providing regular updates on our investigation. We ask that you give us reasonable time to address the issue before any public disclosure.
Questions About Security?
Our security team is available to answer questions and provide additional documentation for enterprise customers.