Cookie Policy
Last updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies help us deliver a better experience by remembering your preferences and understanding how you use our platform.
2. How We Use Cookies
Voxvk uses cookies and similar technologies for several purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, account access, and session management. You cannot opt out of these cookies as the Services would not work without them.
2.2 Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.
2.3 Functionality Cookies
These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features.
2.4 Analytics Cookies
We use analytics services to help us understand how users engage with our Services. These cookies collect information about your use of the website, such as which pages you visit most often.
2.5 Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. These are only placed with your consent.
3. Types of Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| voxvk_session | User authentication and session management | Session |
| voxvk_preferences | Store user preferences (language, theme) | 1 year |
| voxvk_analytics | Anonymous usage analytics | 2 years |
| voxvk_consent | Remember your cookie consent choice | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use third-party services for:
- Analytics: Google Analytics, Mixpanel
- Payment Processing: Stripe
- Customer Support: Intercom
- Social Media Integration: Various platform APIs
We do not control these third-party cookies. Please review the respective privacy policies of these third parties for more information.
5. Managing Cookies
You have several options for managing cookies:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. You can:
- Delete all cookies
- Block all cookies
- Allow all cookies
- Block third-party cookies
- Clear cookies when you close your browser
- Open a "private browsing" / "incognito" session
5.2 Our Cookie Preferences
When you first visit our website, you will see a cookie consent banner. You can update your preferences at any time by clearing your browser cookies and revisiting our website.
6. Impact of Disabling Cookies
Please note that disabling or blocking cookies may impact your experience on our website. Some features may not function properly, and you may need to manually adjust certain preferences on each visit.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
- Email: privacy@voxvk.com
- Website: voxvk.com/contact